In this issue: OpenAI gives some insight into what 2.6 billion daily requests actually look like. Why journalism has a fighting chance with the help of user needs. Cecilia Rikap on why we’re dumbing ourselves down to match AI’s limitations. Plus: How ChatGPT trained me for the Berlin Marathon and then watched me suffer in the heat.
What we’re talking about: OpenAI has published what it says is the largest study to date on ChatGPT usage. Based on real chats from their users, excluding business accounts and API usage.
The user base is growing and young—nearly half are between 18 and 25 years old. Based on names, OpenAI estimates that more requests now come from women than men. OpenAI counts 2.6 billion requests per day (Google counts around 14 billion searches).
And what are users doing with ChatGPT? A quarter of requests fall into the category of “seeking information.” If you add “practical guidance”, that adds up to almost half of all conversations. Ali Mahmood mapped the dominant ChatGPT uses to the User Needs model and arrives at three strategic questions for journalistic offerings.
His conclusion is worth reading, so just briefly: Are we just a news service, or do we help people learn and act? Our product and messaging should match whichever we choose.
What else I’ve been reading:

