Anthropic asked 81,000 Claude users what they want from AI. People in lower-income countries are more optimistic than those in Europe or North America. Worry about job loss is the clearest predictor of negative sentiment. Qualitative research at this scale was hard to do before. Whether Anthropic should be the one doing it is a question the report doesn’t ask.
- Anthropic surveyed 80,508 Claude users across 159 countries, asking what they want from AI, what it has already done for them, and what they fear. The top aspiration was professional excellence (less busywork, more meaningful work), and 81% said AI had already moved them toward their vision in some way. The methodologically interesting wrinkle is that hope and fear don't split people into camps: someone excited about AI emotional support is three times more likely to also fear dependency on it, and concern about job displacement is the single strongest predictor of negative AI sentiment overall.
