Interface, context, harness, model, governance, and emergence: You cannot do good AI product work without understanding what happens below the chat box. (Emily Campbell)
- Emily Campbell extends Jesse James Garrett's "planes" model into a six-layer framework for AI product design, covering interface, context, harness, model, governance, and emergence.
- The core argument is that probabilistic AI systems can no longer be fully designed at the interface level, so designers must develop fluency across all layers beneath the surface to shape outcomes they cannot directly control.
- The framework is not a call for designers to become ML engineers, but a case that you cannot do good AI product work without understanding what happens below the chat box.
