The Top Challenges of Using LLMs for Content Moderation: While it’s from a corporate blog of a vendor of AI-enabled moderation, I found it to be useful, particularly the common-pitfalls-section. (Alice Hunsberger, Musubi)
Summary
- LLMs can help scale content moderation, but come with challenges like bias, language limitations, and model drift.
- Building LLM-based moderation requires team skills, robust infrastructure, and continuous monitoring and improvement.
- Striking the right balance between human and AI review is critical.
